Today was the second day of work with the government institutions we are assigned to. Our team spent the whole day extracting knowledge from the people at BPPT, understanding in depth their processes and organization.
It was outstanding to see how far they went to help us understand their work flow. We had a simulation of how an application is submitted. We "lived" the process from the moment a citizen (one of us in the simulation) enters the BTTP office until they get their license. It was a great start of documenting the current state - especially considering we had to leverage our translator most of the time, as our bahasa is still 20,000 leagues under the sea.
Tonight was Waya's birthday. To combine culture and fun... we went out to eat!
Sergio
#ibmcsc Indonesia
Very Happy B'day Waya!!!! Many Many Happy Returns of the Day!!!
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